SHIPPING & DELIVERY
COVID-19 is affecting every single business (especially small businesses) in differing ways & new changes are occurring every day. We are always honest and transparent with out customers as we believe this is the only way to fulfill the Dee’s Pop Up Shop values we hold so dearly.
We want to assure you that our in-house dispatch team and Australia Post remain fully operational during the Australian government’s restrictions on non-essential activity, so you can still order and receive that gorgeous dress, pair of jeans or knit you were loving! Yay!
We do however need to advise that there are some impacts to our Express and International post services. EXPRESS post service will continue to be the fastest postal delivery option for our customers and as per the advice of Australia Post they will continue to prioritise these deliveries. However Express may not be delivered next business day every time. For INTERNATIONAL post service there may be delays due to flight cancellations and government restrictions brought about by COVID-19. Don’t worry though! We are working with our partners to move as quickly as possible!
As the COVID-19 situation is continually changing we advise you to refer to our delivery partner, Australia Post’s, updates on both domestic and international postage here https://auspost.com.au/about-us/news-media/important-updates/coronavirus
Dee & our team want to thank our DEESQUAD for the incredible understanding and compassion you have already shown us, and thank you in advance for your patience.
If you have any other question/s you wish to raise feel free to send us an email via email@example.com or via Facebook Messenger.
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